Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Conversation data with Aira
• Usage data and analytics
• Payment information (processed securely through Stripe)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our AI companion service
• Personalize your experience with Aira
• Process payments and manage subscriptions
• Send important updates and notifications
• Analyze usage patterns to improve our service

3. Data Security

We take data security seriously. All conversations are encrypted in transit and at rest. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who help us operate Aira (under strict confidentiality agreements)
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your conversation history
• Opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser.

7. Children's Privacy

Aira is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the service.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at airahelpdesk26@gmail.com or call us at 07366 387613.